About our company

WaterTight Roofing Systems, LLC was formed in 2019 – General Manager Joe Palumbo, after leaving the insurance adjusting field in early 2018, joined a local roofing company as a partner. After dealing with multiple customer complaints and witnessing poor business practices, Joe decided something had to change. He felt the best way to ensure quality customer service and workmanship was to go out on his own. Joe was able to add a very knowledgeable roof repair specialist and another experienced salesman to help get the newly formed company off the ground. Like planned, WaterTight Roofing Systems hit the ground running and has yet to stop. This is evident by Home Advisor’s recognition in the form of ‘Top Rated Professional’ and ‘Elite Service Professional’ designations. These designations are earned through ACTUAL customer feedback.
Joe got his start in the roofing industry in 1990 working as summer help while attending college. He eventually was the superintendent of the crew and performed all the tasks of a company owner. In 2010, an opportunity came to learn the insurance adjusting side of the industry. Joe became licensed as a property and casualty adjuster and ran property claims for almost 8 years. The majority of which were wind and hail claims for a major carrier. He also spent time in Florida working Hurricane Irma in 2017. Joe’s expertise in the roofing and insurance industry has allowed him to assist hundreds of customers deal with the frustrations of the insurance process as well as maximizing each homeowner’s insurance benefits.
The company is growing and in short time has become a trade leader in Western Pennsylvania and Northeastern Ohio, built on a reputation of commitment to customer satisfaction, quality workmanship, quality products, and competitive prices. We are fully insured.

Mission statement

"At WaterTight Roofing Systems, LLC our mission is to serve the community both commercially and residentially with the most qualified, uncompromising workmanship and service. We work with dedication and integrity as we strive for a position of leadership in the roofing industry. We boast 40+ years of combined experience serving the Western Pennsylvania and Northeast Ohio areas in the Home Improvement business."